Frequently Asked Questions About Zippy Courses

The questions and answers in this guide pertain to the Zippy Courses All-In-One Platform. For information on the Zippy Courses WordPress plugin, click here.

How Do I Create A Course?

Creating a course with Zippy Courses is so easy, you could start selling a course within 30 minutes of purchasing the platform. To help you with that, we have a guide that walks you through the process of creating your first course called Creating Your First Course in Zippy Courses.

What Payment Providers Does Zippy Courses Integrate With?

Zippy Courses integrates with PayPal, Stripe, and Infusionsoft. To integrate with one of these services, see our guide on integrating payment providers with Zippy Courses.

How Do I See What My Students Will See During Checkout?

The best way to ensure your checkout process is set up correctly is to run a test purchase of your own. We recommend setting your pricing plan's price to $1, opening an incognito/private browser window, and then starting from your sales page or homepage to test out your checkout flow. You can use that process to make sure that your instructions are clear every step of the way and that all of your sales pages appear how you'd like them to when a student sees them. This is a good practice to follow before every launch.

Why Am I Seeing Course Content When I'm Trying to View My Public Course Page?

A course's Public Course page shares the same URL as the course's Course Details page (the course's homepage), so if you view this link while logged in as an administrator, you will see the what a logged in student would see. To view your Public Course page, either visit the page from an incognito/private browser window or after logging out of your admin account.

Can I Use My Own Domain Name with Zippy Courses?

When you create your Zippy Courses site, you'll be asked to set up a subdomain that follows this template:

yoursite.zippycourses.com

If you own a domain that you would prefer to use, you can do so. Check out this support guide for more information on setting this up.

Can I Use Zippy Courses on My Existing Website/Domain Name?

Zippy Courses is a standalone service that is run from our own web servers, so you can't add Zippy Courses to an existing website. However, you could create a subdomain on your existing domain name, such as course.yoursite.com, and point that domain name towards Zippy Courses. Most hosting sites will let you set up a subdomain at no cost. To find out how to create a subdomain, go to your web host's help documents, and search "create a subdomain." If you aren't able to find a resource to do this, contact your host or Zippy Courses support for assistance.

Can I Use Zippy Courses with SquareSpace, Weebly, etc?

Zippy Courses is a standalone platform, so it operates separately from services like Weebly or SquareSpace. However, you can create a subdomain on your existing site, such as courses.yoursite.com and point that subdomain to Zippy Courses. Then, you'd be able to easily link students from your course page to your Zippy Courses page.

How Do I Log In to My ZippyCouses.com Site?

When you initially created your ZippyCourses.com account, you chose a subdomain that you could use to login to your site, such as yoursite.zippycourses.com. You can log in to your site at any time by visiting the login page of your subdomain, which would be yoursite.zippycourses.com/login.

Can I Use Different Themes for Different Courses in Zippy Courses?

No, you will have to choose one theme for your entire Zippy Courses site. We currently offer two theme options: the Zippy Classics theme (which offers 5 color variants) and the 1K Students theme. Each comes with its own strengths, so we recommend checking out this theme comparison guide for help in determining which theme is best for your needs.

If you'd prefer to use your own theme, you can create one if you purchased the Zippy Courses All-In-One Platform Professional package. Keep in mind that creating a new theme is considered an advanced-level feature. You must understand HTML and CSS to safely create and edit themes. You will also be responsible for maintenance and updates when new features are released.

To assist you in this process, we've created a 7 part support guide series on creating your own theme. For more information on the process, check out part 1 of that series by clicking here.

How Do I Upload Files for My Students to Download from Within the Course?

You can add files to your course by going to your lesson editor and clicking on the Downloads tab at the top of the page. From there, you can add files that will appear at the bottom of your lesson content. For more information on this process, check out this support guide.